Shipping policy

Shipping Policy

Last updated: November 6, 2026

Thank you for shopping with us at ourchoices.shop! We are committed to getting your orders to you as quickly, safely, and transparently as possible. Below is everything you need to know about how we handle shipping.

1. Order Processing Time

  • All orders are processed within 1 to 2 business days (Monday through Friday, excluding weekends and major holidays) after receiving your order confirmation email.

  • Once your order has been packed and dispatched, you will receive a shipment notification with your tracking details.

2. Shipping Methods & Delivery Timeframes

We offer reliable shipping options to suit your needs:

  • Standard Shipping: Typically takes 3 to 7 business days for delivery after processing.

  • Expedited Shipping: Typically takes 2 to 3 business days for delivery after processing.

Note: Delivery timeframes are estimates and begin from the date of dispatch rather than the date of order placement. While we do our best to meet these estimates, external factors can occasionally cause transit delays.

3.  No Shipping Costs

 

4. Tracking Information

  • As soon as your order ships, we will send you a confirmation email containing your tracking number and a link to track your package in real-time.

  • Please allow up to 24–48 hours for the carrier's tracking portal to update after you receive your tracking link.

5. Delivery Issues and Delays

  • Lost or Stolen Packages: Once an order is handed over to the shipping carrier, ownership transfers to you. However, if your tracking shows your package was delivered but you haven't received it, please contact us immediately so we can help you file a claim with the carrier.

  • Incorrect Addresses: Please double-check your shipping address at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect address, reshipment fees may apply.

  • Weather & Carrier Delays: Occasionally, unexpected weather events, high holiday shipping volumes, or carrier disruptions can cause transit delays beyond our control. We appreciate your patience and will always do our best to help resolve any delivery hurdles.

Questions?

If you have any questions about your shipment or need assistance tracking your order, please reach out to our support team at ourchoices112@gmail.com and we’ll be happy to help!